Scottish Water asks customers to have their say
Published 9 Jan 2013 09:30
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SCOTTISH Water is seeking its customers' views on future water charge levels and the extent to which they'd like to see less or more service improvements in return.
Customers who take part in a major consultation on the future of water and waste water services are in with a chance of winning shopping vouchers worth £100.
The consultation, which runs until February 12, also sets out Scottish Water's future plans to ensure it can continue providing high quality drinking water to all customers.
Scottish Water is keen to hear the views of as many customers as possible from around Scotland.
Cusomters can take part through a special website: www.scottishwater.co.uk/yourviewscount or in writing - and will be entered into a prize draw, from which five winners will collect Marks and Spencer vouchers worth £100 each.
Douglas Millican, interim chief executive of Scottish Water, said: "With Scotland's population projected to grow and climate change expected to impact on the environment, it's vital that we don't take water for granted and think about steps we might need to take to protect this valuable resource and ensure we can continue to provide the best possible services to the people of Scotland well into the future.
"That's why I'd encourage everyone to have their say on our major consultation between now and February 12. We want to hear customers' views on what they pay for water services, as well as our plans to build increasingly reliable and resilient water networks, protect the environment, support the economy and communities.
Customers can have their say through the website or by writing to: Freepost RTBT-EEXB-EJRT, Scottish Water, Daldowie Office, Uddingston, Glasgow, G71 7RX
Once the consultation has closed Scottish Water will review customer feedback to help shape its final strategic projections and business plan for 2015-20, which will be published in October 2013.
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