HUNDREDS of Borders households have sought help with scams, faulty goods, and problems with local traders in the last year, according to new figures.

Advice Direct Scotland, which runs the national consumer advice service consumeradvice.scot, recorded more than 900 complaints across the region in the 12 months to October.

There were 60 reported cases related to fraud as the cost-of-living crisis squeezed family budgets.

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Problems also included used and new cars, building and roofing work, and energy issues.

The Scottish Borders Council area ranked 17th in Scotland for the number of disputes and inquiries over lost money and breached consumer rights.

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In the past year, Advice Direct Scotland dealt with 802 complaints and 117 inquiries from consumers in the region, recording 197 formal grievances against companies.

The charity’s advisors also received at total of 27 complaints and inquiries from businesses in the region.

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Vehicles were the most frequently complained-about issue, comprising more than a quarter (26 per cent) of all cases.

Conor Forbes, director of policy with Advice Direct Scotland, said: “The cost-of-living crisis has had a concerning impact on Scottish consumers, making it more important than ever for them to be aware of their rights and know what to do if things go wrong.

“We have witnessed significant demand from individuals across the Borders seeking assistance for various issues.

“People are understandably more anxious about ensuring they receive the refunds, repairs, or replacements they are entitled to.

“Unfortunately, we also know that scammers adapt their tactics to take advantage of the challenging circumstances facing many families in the Borders.

“Consumers can report suspected scams and suspicious activity using the quick reporting tool at scamwatch.scot.

“If you are concerned or need help, you can also contact one of our specialist consumer advisors for free, impartial, and practical advice at 0808 164 6000 or visit www.consumeradvice.scot."